Privacy Policy
This Privacy Policy explains how Cosmos Clinic collects, uses, and protects your personal data when you visit our website www.cosmosclinic.com.tr
or use our services.
1. Data Controller
Cosmos Clinic
Address: Nirvana Hotel, Kundu, Lara, Antalya, Türkiye
Email: info@cosmosclinic.com.tr
Phone / WhatsApp: +90 549 177 40 07
Cosmos Clinic acts as the data controller responsible for processing your personal data in accordance with applicable data protection laws.
2. Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information
- Full name
- Date of birth
- Nationality
Contact Information
- Email address
- Phone number
- WhatsApp contact details
Health Information
- Medical history
- Treatment preferences
- Uploaded documents or reports
Technical Data
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
Your personal data is collected and processed for the following purposes:
- To respond to your inquiries and provide consultation
- To plan and manage your treatment process
- To organize accommodation, transfers, and services
- To improve our website and services
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Your explicit consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate interests of Cosmos Clinic
5. Sharing of Personal Data
We may share your data with:
- Medical professionals and healthcare staff
- Partner hospitals or laboratories
- Travel and accommodation service providers
- Legal authorities when required
All third parties are required to protect your data and process it only for specified purposes.
6. International Data Transfers
As part of medical tourism services, your data may be transferred internationally. Necessary safeguards are implemented to ensure your data remains protected.
7. Data Retention
Your personal data is retained only as long as necessary for:
- Treatment and follow-up processes
- Legal and regulatory requirements
After this period, your data will be securely deleted or anonymized.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to data processing
- Request data portability
To exercise your rights, please contact us via email.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
10. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Analyze website performance
- Remember user preferences
For more details, please review our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. Cosmos Clinic is not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Cosmos Clinic
- Email: info@cosmosclinic.com.tr
- Phone / WhatsApp: +90 549 177 40 07
- Address: Nirvana Hotel, Kundu, Lara, Antalya, Türkiye